Terms and Conditions

These Terms and Conditions constitute a binding legal agreement between you and Aperture Muse regarding your use of our website and engagement with our services. By accessing our website or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these terms.

These terms supplement and should be read in conjunction with our Terms of Service and Privacy Policy. Last updated: November 22, 2025.

Binding Nature of These Terms

By using our website or services, you enter into a legally binding agreement with Aperture Muse. If you do not agree with any part of these terms, you must not use our website or services.

These Terms and Conditions apply to all users of our website, including browsers, clients, vendors, and contributors of content or information.

User Obligations and Responsibilities

1 Legal Compliance

You agree to comply with all applicable laws and regulations in your jurisdiction when using our website and services. This includes, but is not limited to:

Data protection and privacy laws (including GDPR where applicable)
Consumer protection regulations
Intellectual property laws and copyright protections
Advertising and marketing regulations
Business and commercial laws relevant to your industry

2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Using our services for any unlawful purpose or to solicit unlawful activity
Attempting to interfere with, compromise the system integrity, or decipher transmissions to or from our servers
Taking any action that imposes an unreasonable load on our infrastructure
Uploading invalid data, viruses, or other malicious code
Collecting or tracking personal information of other users without consent
Using our website or services to transmit spam or unsolicited communications
Misrepresenting your identity or affiliation with any person or organization

3 Content Guidelines

If you submit any content to our website or share information with us, you agree that your content:

Will not infringe any third-party intellectual property rights
Will not contain any defamatory, obscene, or offensive material
Will not violate any person's right to privacy or publicity
Will be accurate and not misleading
Will comply with all applicable laws and regulations

4 Professional Conduct

When engaging with our services, you agree to maintain professional standards of conduct. This includes providing accurate information, communicating respectfully, honoring agreed-upon timelines, and fulfilling your obligations under any service agreements.

Indemnification

You agree to indemnify, defend, and hold harmless Aperture Muse, its officers, directors, employees, agents, and third-party service providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

Your access to or use of our website and services
Your violation of these Terms and Conditions
Your violation of any third-party rights, including intellectual property rights
Any content you submit or share through our services
Your violation of any applicable laws or regulations

This indemnification obligation will survive the termination of your use of our services.

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of personal data in accordance with our Privacy Policy.

You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Service-Specific Conditions

Consultation and Services

When you engage our marketing services, specific terms will be outlined in a separate service agreement. These Terms and Conditions apply in addition to any service-specific agreements unless explicitly stated otherwise.

Payment Terms

If applicable, payment terms will be specified in individual service agreements. All fees are quoted in euros (€) unless otherwise stated. Payments are typically due according to agreed-upon schedules, and late payments may incur additional fees.

Cancellation and Refunds

Cancellation policies and refund terms vary depending on the specific service and will be outlined in individual service agreements. Generally, significant advance notice is required for cancellations to qualify for any refund.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our business relationship. This obligation continues even after the termination of services.

Disclaimers and Warranties

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

No Guarantee of Results

While we apply industry expertise and best practices to our marketing services, we do not guarantee specific results, including sales increases, market share gains, or other measurable outcomes. Success in marketing depends on numerous factors beyond our control, including market conditions, competition, product quality, and client implementation.

Third-Party Services

We may use third-party services or tools in delivering our services. We are not responsible for the availability, functionality, or performance of any third-party services. Any use of third-party services is at your own risk.

Information Accuracy

While we strive to provide accurate and up-to-date information on our website, we make no representations or warranties about the accuracy, reliability, completeness, or timeliness of any content. Information is subject to change without notice.

Limitation of Liability

General Limitation: To the maximum extent permitted by applicable law, in no event shall Aperture Muse, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Cap on Liability: Our total liability to you for all claims arising from or related to these Terms and Conditions or your use of our services shall not exceed the amount you have paid to us for services in the twelve months preceding the claim, or €1,000, whichever is greater.

Exclusions: This limitation of liability applies to all causes of action, whether in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.

Consumer Rights: Some jurisdictions do not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.

Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, or governmental actions.

Legal Information and Dispute Resolution

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Italy. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these terms.

Jurisdiction

Any legal action or proceeding arising from these terms shall be brought exclusively in the courts of Milan, Italy. You consent to the personal jurisdiction of these courts and waive any objections to venue.

Dispute Resolution Process

In the event of any dispute:

Initial Contact: We encourage you to contact us first to seek an informal resolution
Negotiation Period: Both parties agree to engage in good faith negotiations for 30 days
Mediation: If negotiations fail, disputes may be referred to mediation before litigation
Litigation: Only after exhausting informal resolution and mediation may either party pursue legal action

Class Action Waiver

To the extent permitted by law, you agree to bring claims against us only in your individual capacity and not as part of any class action or representative proceeding.

Severability and Waiver

Severability Clause

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. The unenforceable provision shall be replaced with an enforceable provision that most closely reflects the original intent.

No Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not be deemed a waiver of such right or provision. Any waiver of any provision shall only be effective if made in writing and signed by an authorized representative of Aperture Muse.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Aperture Muse regarding your use of our website and services, superseding any prior agreements or understandings.

Assignment and Transfer

You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. We may assign or transfer these terms and our rights and obligations without restriction. Any attempted assignment or transfer in violation of this provision is void.

Modifications to These Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of material changes by:

Updating the "last updated" date at the top of this page
Posting a notice on our website homepage for significant changes
Sending an email notification to registered users (if applicable)

Your continued use of our website or services after modifications become effective constitutes acceptance of the modified terms. If you do not agree with the modifications, you must discontinue use of our services.

Survival of Terms

The provisions of these Terms and Conditions that by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

Questions or Concerns?

If you have any questions about these Terms and Conditions or need clarification on any provisions, please contact us:

Via Montenapoleone 19, 20121 Milan, Italy
Phone: +39 02 8472 5193
Email: [email protected]